US Employee Relations Specialist

Strengthen Workplace Culture Through Employee Relations Excellence

Exceptional workplaces depend on Employee Relations professionals who can confidently navigate complex workplace issues while ensuring compliance with US employment laws. As a US Employee Relations Specialist, you will manage end-to-end US Employee Relations cases, support FMLA and ADA administration, and partner with leaders to resolve sensitive employee matters that directly impact workforce performance and business success. Through Emapta, you'll access global career opportunities, continuous professional development, and a top 1% talent environment built to help HR professionals thrive.

Snapshot

• Employment Type: Full-time
• Shift: Mid Shift
• Salary: PHP 50,000 to PHP 90,000
• Work Setup: Hybrid, Ortigas

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience
• 3-5 years of hands-on Employee Relations experience supporting the North America (US) region, including end-to-end case management
• Strong knowledge of US employment laws, labor regulations, HR policies, and employee relations best practices
• Proven experience managing investigations, disciplinary actions, performance management, PIPs, employee counseling, grievances, and terminations
• Experience administering US employee benefits, including leave management, FMLA, ADA accommodations, and related compliance requirements
• Experience handling sensitive and confidential employee matters with professionalism, sound judgment, and discretion
• Hands-on experience using HRIS platforms, preferably Workday, for employee records, case management, benefits administration, and HR reporting
• Strong communication, conflict resolution, stakeholder management, and employee advocacy skills
• Experience supporting multi-state workforces within the US; exposure to global organizations is advantageous
• Experience with benefits vendor management, renewals, and employee benefits administration is preferred
• Strong analytical, problem-solving, organizational, and time management skills
• Demonstrated integrity, ethical decision-making, and ability to collaborate effectively across cross-functional and hybrid work environments

Responsibilities

• Lead and document ER case investigations related to misconduct, performance issues, grievances, policy breaches, and sensitive workplace matters
• Manage ER cases from initial review through closure, ensuring resolutions are timely, confidential, consistent, and compliant
• Act as the first point of contact for employee relations concerns, providing guidance aligned with workplace policies and employment regulations
• Advise managers on performance concerns, corrective actions, conflict resolution, terminations, redundancies, and employee relations best practices
• Support employee engagement, retention initiatives, leave management, workplace accommodations, and flexible work arrangements
• Manage benefits administration tasks, including health, retirement, wellness, leave programs, enrollments, terminations, and HRIS updates
• Liaise with vendors, brokers, carriers, and third-party administrators for benefits inquiries, claims issues, renewals, and employee communications
• Support open enrollment, benefits reviews, cost analysis, compliance tracking, and benefits-related process improvements
• Maintain accurate employee files, case records, HR documentation, audit materials, reports, and risk-related records
• Assist with policy revisions, HR workflow improvements, system enhancements, and compliance activities across North America and other regions

Benefits

• Day 1 HMO coverage with free dependent
• Competitive salary package
• Hybrid work arrangement
• Prime office location in Ortigas with easy access to MRT stations, restaurants, and banks
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Join the Top 1% Talent. A Better Career. A Better Life.

Welcome to Emapta Philippines, where high-performing professionals build long-term global careers with leading international companies. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta delivers a workplace defined by stability, growth, and purpose. Here, your career moves forward with meaningful opportunities, world-class support, and a culture built for excellence.

Apply now and be part of the #EmaptaEra.